monty
Sack Sky and donate to GOT...donations are needed
Cancel your credit card before you die..........
>
> Now some people are really stupid!!!! Be sure and cancel your credit cards
> before you die.
> This is so priceless, and so, so easy to see happening, customer service
> being what it is today.
> A lady died this past January, and Citibank billed her for February and
> March for their annual service charges on her credit card, and added late
> fees and interest on the monthly charge. The balance had been $0.00 when
> she
> died, but now somewhere around $60.00. A family member placed a call to
> Citibank.
>
> Here is the exchange:
>
> Family Member: 'I am calling to tell you she died back in January.'
>
> Citibank: 'The account was never closed and the late fees and charges
> still
> apply.'
>
> Family Member: 'Maybe, you should turn it over to collections.'
>
> Citibank : 'Since it is two months past due, it already has been.'
>
> Family Member: So, what will they do when they find out she is dead?'
>
> Citibank : 'Either report her account to frauds division or report her to
> the credit bureau, maybe both!'
>
> Family Member: 'Do you think God will be mad at her?'
>
>
> Citibank: 'Excuse me?'
>
> Family Member: 'Did you just get what I was telling you - the part about
> her
> being dead?'
>
> Citibank : 'Sir, you'll have to speak to my supervisor.'
>
>
> Supervisor gets on the phone:
>
> Family Member: 'I'm calling to tell you, she died back in January with a
> $0
> balance.'
>
> Citibank : 'The account was never closed and late fees and charges still
> apply.'
>
>
> Family Member: 'You mean you want to collect from her estate?'
>
> Citibank : (Stammer) 'Are you her lawyer?'
>
> Family Member: 'No, I'm her great nephew.' (Lawyer info was given)
>
> Citibank: 'Could you fax us a certificate of death?'
>
> Family Member: 'Sure.' (Fax number was given )
>
>
>
> After they get the fax:
>
> Citibank: 'Our system just isn't setup for death. I don't know what more I
> can do to help.'
>
> Family Member: 'Well, if you figure it out, great! If not, you could just
> keep billing her. She won't care.'
>
> Citibank: 'Well, the late fees and charges do still apply..' (What is
> wrong
> with these people?!?)
>
> Family Member: 'Would you like her new billing address?'
>
> Citibank: 'That might help.'
>
> Family Member: ' Odessa Memorial Cemetery , Highway 129, Plot Number 69.'
>
> Citibank: 'Sir, that's a cemetery!'
>
> Family Member: 'What do you do with dead people on your planet???
>
>
> (Priceless!!)
>
> Now some people are really stupid!!!! Be sure and cancel your credit cards
> before you die.
> This is so priceless, and so, so easy to see happening, customer service
> being what it is today.
> A lady died this past January, and Citibank billed her for February and
> March for their annual service charges on her credit card, and added late
> fees and interest on the monthly charge. The balance had been $0.00 when
> she
> died, but now somewhere around $60.00. A family member placed a call to
> Citibank.
>
> Here is the exchange:
>
> Family Member: 'I am calling to tell you she died back in January.'
>
> Citibank: 'The account was never closed and the late fees and charges
> still
> apply.'
>
> Family Member: 'Maybe, you should turn it over to collections.'
>
> Citibank : 'Since it is two months past due, it already has been.'
>
> Family Member: So, what will they do when they find out she is dead?'
>
> Citibank : 'Either report her account to frauds division or report her to
> the credit bureau, maybe both!'
>
> Family Member: 'Do you think God will be mad at her?'
>
>
> Citibank: 'Excuse me?'
>
> Family Member: 'Did you just get what I was telling you - the part about
> her
> being dead?'
>
> Citibank : 'Sir, you'll have to speak to my supervisor.'
>
>
> Supervisor gets on the phone:
>
> Family Member: 'I'm calling to tell you, she died back in January with a
> $0
> balance.'
>
> Citibank : 'The account was never closed and late fees and charges still
> apply.'
>
>
> Family Member: 'You mean you want to collect from her estate?'
>
> Citibank : (Stammer) 'Are you her lawyer?'
>
> Family Member: 'No, I'm her great nephew.' (Lawyer info was given)
>
> Citibank: 'Could you fax us a certificate of death?'
>
> Family Member: 'Sure.' (Fax number was given )
>
>
>
> After they get the fax:
>
> Citibank: 'Our system just isn't setup for death. I don't know what more I
> can do to help.'
>
> Family Member: 'Well, if you figure it out, great! If not, you could just
> keep billing her. She won't care.'
>
> Citibank: 'Well, the late fees and charges do still apply..' (What is
> wrong
> with these people?!?)
>
> Family Member: 'Would you like her new billing address?'
>
> Citibank: 'That might help.'
>
> Family Member: ' Odessa Memorial Cemetery , Highway 129, Plot Number 69.'
>
> Citibank: 'Sir, that's a cemetery!'
>
> Family Member: 'What do you do with dead people on your planet???
>
>
> (Priceless!!)