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Might sound a bit sad but over the past two months or so me and another manager have tried to implement a more ‘holistic’ (not sure that’s the right word) approach to management, organising employee awards of the month with cash rewards amongst other things, and generally trying to listen more to the guys on site and chatting with them when they’re struggling. Seeing the results is very satisfying, lads and lasses working hard but enjoying themselves. They seem to give that extra 5-10%. It’s made me quite proud but I also feel like a tit for writing this at the same time.