New Everton Stadium

[The binman chronicles]

That was the single most stressful thing I have ever done. Horrendous, 10:01, tickets in the basket spent 15 minutes with my two ideal seats in my basket cause it wouldn't let me progress into the purchasing page. Told me to refresh the page to resolve the issue, binned my tickets out, then they were then not available, nor anything around me. Searched for another two together, went back and across, picked out the next two, put in basket, Then I was given a notice that I was a staff purchaser and couldn't purchase the number I wanted. Started again, managed to get the exact same two seats, checked the details, seat, block etc, paid, then the receipt detailed a different block number which is further towards the corner than the seats I'd put in my basket.

It shouldn't be this difficult. Id consider myself fairly tech savvy, I really feel for those that aren't.

It was never going to be simple.

 

[duncs pigeon]

I can sense a scandal emerging here.

People being asked to hand over the best part of a grand on seats they have no idea will be right for them.

Only you could think like this ffs

 

[matty1878]

Phone m? Wouldnt say that to anyone aleays going be nightmare plus hard get idea of view

Yeah why i did online wasnt perfect but was bettet than i thought. I have been looking for what to get because of my dad so pretty happy at what seats got in the end

i have an idea were we want to sit

and don’t have a clu looking at it all online

i have a friends customer number to be by me

 

[Convoy1044]

Already issues.

Error mes

That was the single most stressful thing I have ever done. Horrendous, 10:01, tickets in the basket spent 15 minutes with my two ideal seats in my basket cause it wouldn't let me progress into the purchasing page. Told me to refresh the page to resolve the issue, binned my tickets out, then they were then not available, nor anything around me. Searched for another two together, went back and across, picked out the next two, put in basket, Then I was given a notice that I was a staff purchaser and couldn't purchase the number I wanted. Started again, managed to get the exact same two seats, checked the details, seat, block etc, paid, then the receipt detailed a different block number which is further towards the corner than the seats I'd put in my basket.

It shouldn't be this difficult. Id consider myself fairly tech savvy, I really feel for those that aren't.

Same experience. Stressful.

 

[matty1878]

It was never going to be simple.

is it ever!

 

[EFC_FRANCIS]

Where did you go for mate?

I find that absolutely insane that they haven't got it updated yet so it is seat specific. Really poor from the club

Club view block 322 but the seats I would've went for had a massive unexplained glass plane in the way on the viewer and they were the only seats for about 9 rows and 50 seats. I can't see it actually existing when it comes to it but it was too big a gamble for £1200 that I end up watching the match through a window!

 

[davek]

That was the single most stressful thing I have ever done. Horrendous, 10:01, tickets in the basket spent 15 minutes with my two ideal seats in my basket cause it wouldn't let me progress into the purchasing page. Told me to refresh the page to resolve the issue, binned my tickets out, then they were then not available, nor anything around me. Searched for another two together, went back and across, picked out the next two, put in basket, Then I was given a notice that I was a staff purchaser and couldn't purchase the number I wanted. Started again, managed to get the exact same two seats, checked the details, seat, block etc, paid, then the receipt detailed a different block number which is further towards the corner than the seats I'd put in my basket.

It shouldn't be this difficult. Id consider myself fairly tech savvy, I really feel for those that aren't.

What's the chances that in that process of page refreshing some people have paid for two lots of tickets by 'mistake' and will only find out when they get their next balance?

 

[Jacko93]

Same lost 4 prjme seats i wanted had to settle for others

I know I have a ticket and many haven't, or cant, and its largely in the area I wanted which suits my Dad mobility wise and everything. But I had it in my head the exact area I wanted, and ticketmaster seem to have done me out of those seats. I had the seats I wanted in my basket at 10:01, and it just would not let me progress, no matter what I did.

I'm still shaking. My fingers went numb and my whole body got pins and needles. I'm pretty sure I've just narrowly avoided a heart attack.

 

[matty1878]

That was the single most stressful thing I have ever done. Horrendous, 10:01, tickets in the basket spent 15 minutes with my two ideal seats in my basket cause it wouldn't let me progress into the purchasing page. Told me to refresh the page to resolve the issue, binned my tickets out, then they were then not available, nor anything around me. Searched for another two together, went back and across, picked out the next two, put in basket, Then I was given a notice that I was a staff purchaser and couldn't purchase the number I wanted. Started again, managed to get the exact same two seats, checked the details, seat, block etc, paid, then the receipt detailed a different block number which is further towards the corner than the seats I'd put in my basket.

It shouldn't be this difficult. Id consider myself fairly tech savvy, I really feel for those that aren't.

tech savvy is NOT ME!

hence the phone

by the time i get anywhere it will be for BMD extension

 

[EFC_FRANCIS]

What's the chances that in that process of page refreshing some people have paid for two lots of tickets by 'mistake' and will only find out when they get their next balance?

Very low Dave as taht would mean a season ticket holder could buy double their allocation and would error out

 

[davek]

Only you could think like this ffs

Hold on, these people aren't rich and this is THE purchase of their existence - they have every right to be able to see what they're getting and not buying a pig in a poke.

 

[davek]

Very low Dave as taht would mean a season ticket holder could buy double their allocation and would error out

Ah yeah, that'd be a safeguard I suppose.

 

[Convoy1044]

The virtual venue isn't even accurate. When you select the front row of some blocks, there's another 4 rows in front. Very poor.

 

[maccavennie]

Club view block 322 but the seats I would've went for had a massive unexplained glass plane in the way on the viewer and they were the only seats for about 9 rows and 50 seats. I can't see it actually existing when it comes to it but it was too big a gamble for £1200 that I end up watching the match through a window!

Yeah I see where you mean mate. Looks like it's at the bottom of the stairs to stop people taking a run and jump out of the stand

 

[Jacko93]

Hold on, these people aren't rich and this is THE purchase of their existence - they have every right to be able to see what they're getting and not buying a pig in a poke.

Dave, the seat viewing that you have is not far from the seat that you pick. It gives you a very good idea of what the view will be like, while not being from the actual seat. There are less season ticket holders than there will be seats, so if people are buying seats that they feel might be at risk of a 'restriction', then its not because nothing else is available.