I think the frustration was the manner of how we lost. I remember one game away to Arsenal and we were a goal down and he took Saha off and replaced him with Distin. The lack of fight at Liverpool is now par for the course but he set that malaise.
Don't think we ever beat any of the big 4 away from home did we? When they called Chelsea, Arsenal, Man Utd and Liverpool the big 4. We seemed to be City's bogey team though, remember Cahill used to have fun with them.