Doesn't this mean that he's wrong then? Perhaps we just need to accept when placed on a pedestal , you have to be tough enough to pick yourself up and get on with it when it goes awry and stop being so affected by critics etc
A story comes to mind of a Scottish Schools agreement from a good few years back, if a team at half time is losing then score should be set back to 0-0 to avoid "upsetting" the losing side, are we effectively saying that they can't cope so therefore not actually teaching people to cope?
May not gain any favour to myself with this thought process and opinion, but I do think people need more resilience and if that makes me a dinosaur then so be it.
Again, I refer to my response, I do not condone or believe any physical threat/violence will ever be acceptable.
As far as calling it out, I have seen it done properly without any escalation, I'm sure we all have, most people in general have a decent moral compass, there are of course exception.
Surely we need to equip our kids(people)with mechanisms and skills to brush off verbal challenges with more resilience, rather than just smothering them so they dont cope?