I dunno, are you being a [Poor language removed]? I didn't call it great. I just gave an example of a time when ebay did take positive action over something that happened. writing it in caps doesn't make it true, just you look more stupid. TBH i'm not actually sure there's any reason for them even to take responsibility, they don't sell anything after all. Yeah, i've had problems. So has Bainsey with play.com. I've had somethings not turn up as quickly as i would like, or go missing in the post - but this was replaced. Oh, and for your information the things i buy on ebay are not 'crap'. Howeevr, if your mother wants to spend £1000 buying 'crap' off someone she doesn't know across the internet then thats her own damn fault. I wouldn't be so dumb as to put that amount of money in the pocket of someone who i didn't know to be reputable or accountable. Oh, and i do go out 'to buy my crap' aswell, but normally i find the shops to full of idiots like you.