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But the dead line to renew is before you get the money ?
Renew deadline 28th May
Refund deadline 4th June
I do get what you mean, but why would somebody select credit if they wasnt sure if they were going to renew.
This is the bit I dont like
"Our records show you are yet to renew your Season Ticket for 2020/21. If you choose to take all or part of your refund as credit this will be available to you from 12 June* to use against your renewal"
12 June, but season ticket deadline is May 28th, so 12th of june I wont need it then in credit unless they put the deadline back.
Dont get me wrong, its great what they are doing, but those dates dont work out
The renewal deadline is being moved to a future date isn't it? They just haven't announced what it is yet...I think!Renew deadline 28th May
Refund deadline 4th June
I do get what you mean, but why would somebody select credit if they wasnt sure if they were going to renew.
That's the way I read it: if you haven't renewed, the date will be pushed back so you can use it as credit for this season's renewal.The renewal deadline is being moved to a future date isn't it? They just haven't announced what it is yet...I think!
Had issue myself mate give them a ring and they will send you out a new code.I accidentally went back and didn't finish sorting it and now I only get "You are not authorised to resume this session".
Had issue myself mate give them a ring and they will send you out a new code.
This is the bit I dont like
"Our records show you are yet to renew your Season Ticket for 2020/21. If you choose to take all or part of your refund as credit this will be available to you from 12 June* to use against your renewal"
12 June, but season ticket deadline is May 28th, so 12th of june I wont need it then in credit unless they put the deadline back.
Dont get me wrong, its great what they are doing, but those dates dont work out
Season Ticket Members who may not have renewed for the 20/21 season when the remaining games for the 19/20 season are confirmed will be given the opportunity to request that their refund entitlement be used as a credit towards their renewal for next season.
The deadline for renewals has also been extended from 28 May - with details of the revised date to be provided in the coming days.
Ye phoned the number on the email she asked for old code and said they will send out another code.said I wasn't the one who had phoned today.Is that what they said to you?
Fella on the phone to me said they'd call us back.