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can it really take einstein very long to find a 'house hold electricals forum'?
I Electrical training and that job should take about a minute.
Definitely dodgy craftsmenship.
But, when you were changing the bulb you could have actually pulled it free. Otherwise how would you have been able to see the wire and how did the cover come off the fitting?
That aside, the whole job looks messy. The whole thing is only secured to the ceiling by one screw looking at your pic. Illegal.
Cowboy work I am afraid Nick.
The cover was not on, its hanging down along the flex. So I may have pulled the wire out by changing the bulb - but I wasn't overly aggressive with it.