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New In-House Ticket Re-Sale Platform (no more StubHub!)

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Rudolf Hucker said:
If the club sells you a ticket, then you sell it to someone else, how does that contribute further income?

The club is taking profit from Stubhub & giving it to worthy causes. That’s a good thing.

It‘s cut off an outlet for some greedy chancers to hold a ST to sell off the big games for profit. That’s a good thing.

If the new system doesn’t suit some people, then noone’s forcing them to buy.
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Through Stubhub, which is what we were talking about.

You shouldn’t make a decision based on what a tiny minority of people do which hurts the majority. Most people buying tickets through Stubhub got them for a lot less than face value. This action will cost fans more to go to games, it’s simple as that.
 
Brennan said:
Through Stubhub, which is what we were talking about.

You shouldn’t make a decision based on what a tiny minority of people do which hurts the majority. Most people buying tickets through Stubhub got them for a lot less than face value. This action will cost fans more to go to games, it’s simple as that.
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So you made some income for Stubhub.

The club has made a decision. I think it’s a good one. Anyone who doesn’t like it has a choice.
 

GrandOldTeam said:
Most who praise the news have never used StubHub.

95%+ games, you could get tickets for below face value. Examples;









It's a shame the headlines were around the tiny minority of games (pretty much just the Goodison Derby) were you'd get a few idiots.

But, this change was always inevitable due to the negative PR - from people who never actually used it - around StubHub.
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Not my experience. Got absolutely fleeced so I could take my son and nephew to their first game, promised were made and had to simply bend over and take it.
Good riddance Stub Hub.
And good on Everton for getting it right.
Even more so for seeing the gains funneled to EIC
 
Lee Smith said:
EVERTON TO LAUNCH NEW TICKET RESALE PLATFORM

​

Everton Season Ticket Members will be able to resell tickets for games they cannot attend during the 2021/22 season when the Club launches its own ticket resale platform next month.

The facility has been created to assist Season Ticket Members if they are unable to attend matches, helping to ensure they are not out of pocket and to guarantee no seat is unnecessarily left empty at Goodison Park. The Club-created system will replace the third-party resale platform, StubHub, which was utilised by fans and provided by the former official partner between 2012 and 2020.

From early August (date TBC), Season Ticket Members will have the option to list their seats for any fixture they are unable to attend in the upcoming Premier League campaign, with fans able to manage the process themselves from their online ticketing account.

Season Ticket Members will receive a pro-rata credit on their ticketing account for each ticket sold via the platform, with tickets then listed for sale on the website at the face value for the given fixture. Official Members for the 2021/22 season will have priority windows ahead of each fixture to purchase tickets on the platform.

Credit earned by Season Ticket Members who utilise the system can be used for future ticket and Season Ticket purchases.

The new platform will give Season Ticket Members the flexibility to remove the ticket from sale if their plans or circumstances change. If a ticket is still unsold on the day of the game, the supporter will receive a reminder via text or email that their ticket is still valid if they wish to attend the fixture.

At launch, only adult tickets will be available for purchase on the re-sale platform. Season Ticket Members with concession Season Tickets can still list their tickets for sale, but anyone wishing to purchase tickets will only be able to purchase as an Adult. The functionality for purchasing concession tickets is expected to be introduced in the autumn/winter months of the 2021/22 season.

Revenue generated by the platform will be donated to Everton in the Community to enable the Club’s official charity to extend and enhance its life-changing and life-saving work across Merseyside and beyond.

The new service has been developed with vital input from the Club’s Fans’ Forum. The platform will provide a permanent solution for ticket resale at Goodison Park, with the Club continuing to work alongside fan groups to gather feedback in order to continue to develop and enhance the platform over the course of the season.

FAQs

How far in advance can I list my ticket for sale?

You will be able to list your ticket for sale for any game in the season, as far in advance as you like. However, the tickets will only become available on the resale platform for that game once general admission tickets for the fixture are sold out or have limited availability.

Will my seat appear on the online resale platform as soon as I’ve listed it?

No, the tickets listed by supporters will only appear on the resale platform once general admission tickets are sold out or have limited availability.

How much money will I receive for selling my seat?

Season Ticket Members will receive the pro-rata price of their Season Ticket for any games they sell their seat for. This will be available as credit in the Season Ticket Members’ ticketing account which can then be used for future ticket and Season Ticket purchases.

Can supporters who have purchased a general admission ticket list their seat if they are unable to attend the game?

No, this service is only available for Season Ticket Members.

Can all supporters purchase from the resale platform?

Yes, from its launch, the resale platform will be open to all supporters. From the beginning of August, there will be priority windows for Official Members to purchase on the resale platform ahead of general sale.

How much will tickets cost on the resale platform?

All tickets available will be priced at face value for the chosen fixture and in line with the adult match ticket price band for the stand of the available seat.

What are the delivery options if I purchase a seat on the resale platform?

The delivery options are the same as the Club offers for general admission tickets. This includes mobile tickets, print at home or UK delivery.
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Great news! Never read the article as it’s over 2 paragraphs, but I’m sure it’s good news Lee;)
 
Just a thought - IF PL clubs agree to allowing only double-vaxxed fans in, won't this mean reselling will not be permitted? The STH's seat will registered as belonging to someone who is vaxxed, but who'd do the checking on the buyer?
 

Blue Roo said:
Not my experience. Got absolutely fleeced so I could take my son and nephew to their first game, promised were made and had to simply bend over and take it.
Good riddance Stub Hub.
And good on Everton for getting it right.
Even more so for seeing the gains funneled to EIC
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I suggest you don't make that promise before buying tickets in future - I think you will really struggle to buy 3 or 4 tickets - together - on the new platform.

They (3+ tickets, together) did tend to cost more on StubHub as they were rarely available but generally, you could always buy singles or pairs in close enough proximity for well below face value.

The game you refer to, Newcastle in January - I got tickets for someone who was doing video for GOT and it was £9.20 for Top Balcony.
 
Sweeneytoad said:
It was a shambles of a system stubhub. Most people who bought tickets were tourists who didnt realise they bought a childs ticket and then had to pay an additional fee on top of that to upgrade it to a adult ticket at the box office on the day of the game when they were getting turned away by stewards at the gate.
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Mate I used stubhub loads of times for me and my lads and mates coming down for the odd game, I used to save a lot of money most of the time and didn't bother with the rip off games I also didn't mind having single tickets.
I always find it really easy to use and it was very clearly marked as to whether it was child/Adult/student or OAP, and it clearly defined the age limits for such tickets.
It was also clearly explained at the box office when you picked up your ticket as to what type of ticket you were buying so you were left in no doubt, so the tourists you mentioned either couldn't read/speak english or were at it and the stewards were simply doing their job.
 
larbert toffee said:
Mate I used stubhub loads of times for me and my lads and mates coming down for the odd game, I used to save a lot of money most of the time and didn't bother with the rip off games I also didn't mind having single tickets.
I always find it really easy to use and it was very clearly marked as to whether it was child/Adult/student or OAP, and it clearly defined the age limits for such tickets.
It was also clearly explained at the box office when you picked up your ticket as to what type of ticket you were buying so you were left in no doubt, so the tourists you mentioned either couldn't read/speak english or were at it and the stewards were simply doing their job.
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This, really.

PR from people who didn't ever use StubHub always meant it was on borrowed time. If I was the club I'd have binned StubHub too. The buttons it brought in probably wasn't worth the aggro.

There's no perfect reseller ticket platform. The new EFC one seems better than other clubs who moved in house though.

I do think fans will be worse off without StubHub. As I've said, most games were below face value and fans selling, could at least list their ticket whenever they wanted (well in advance, rather than the new model of only when it's a complete sell out) and they'd get the money in their bank instead of credit.

There will be loads of fans who'd go the odd game for £5/£10 through StubHub. That's now gone.
 
Rudolf Hucker said:
Some people just like to moan.
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@Rudolf Hucker I've said loads of times people would see the headlines around the derby and that would be that.

From a quick search, you seem to be one of them ;)


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Generally...

People who used it regularly - liked it.
People who never used it (or did for one game without understanding, poorly) - hated it.

For 1 or 2 tickets, for every game except the derby (and maybe Boxing Day), you'd be able to get tickets for below face value. Often well below Face value, as loads have said on here time and time again every time the debate come up around the derby.
 
Blue Roo said:
Not my experience. Got absolutely fleeced so I could take my son and nephew to their first game, promised were made and had to simply bend over and take it.
Good riddance Stub Hub.
And good on Everton for getting it right.
Even more so for seeing the gains funneled to EIC
Click to expand...

Same, paid over the odds for tickets on stubhub, for crap games too
 

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