To be fair, the potential long term benefits of the system outweigh the negatives because it'll offer a safer, quicker and more environmentally system.Why did they even go to digital tickets? Just to make money by alot of us paying a fiver for the card?
In an ideal situation, tickets can be allocated nigh on instantaneously so no need to wait for tickets to arrive and reissued if necessary.
The system also offers the capability to quickly and safely share tickets with others although, for whatever reason, Everton haven't decided to utilise this yet.
The problem is that Everton have implemented a half-hearted system with little testing, no communication with the fans and no real thought process.