Overall, I agree that Octopus are good.
However, I pay £300 per month for Electricity (includes EV hybrid charging) and gas. I have been with them 2 years and my current balance is £3,618. This means that I am and have paid twice as much per month as I should have done.
My latest bill says this:
Your estimated annual cost is £849.39 a year for electricity£615.13 a year for gas.
This is an estimate based on your expected annual energy usage, and your current tariff rates, charges and discounts, including VAT.
Actual billings will vary depending on your usage and tariff selection. More information about your current tariff can be found overleaf.
An email that I received on 10 September said this
- We’re not adjusting your payments right now. We continually check your balance and payments, and suggest changes if it looks like you’re paying too much or too little.