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The appalling communication skills of Everton FC

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Not sure what all the fuss is, we're just employing the same strategy as the uk Brexit strategy, don't reveal what you want or your negotiating hand, just pay a massive divorce bill, while the rest of us battle on

just trust in the leadership....
 

There's not a great deal the club can do on this issue. Every time Farhad opens his mouth this forum becomes awash with people calling him an "embarrassment" to the club and whatever else. Would you prefer we had West Ham's set up? Owners who love the sound of their own voice and have some little fart of a son on Twitter breaking transfer news because he loves the attention...

We are looking for a manager, that's all there is to it. When one is found we will be informed.
 
The communication of overall strategy is an ongoing disgrace at this club. We see it on display now with the managerial situation. It's been a disgrace for years and its got no better under Moshiri. The club seem to think it ticks a box by meeting up with a hand picked group of poodles called The Everton Forum and the small shareholders association every blue moon.

What has gotten worse under this new ownership regime, though, is their use of intermediaries who have little or no direct relationship with the club to dose out bits of message for them:

The stadium: the communication we "rely" on for that are an American stadium designer who may or may not get the job of designing a new stadium should it ever happen, and from a local mayor who appears just to like the sound of his own voice. The promised key principles document of a few months back? It's delayed for what reason? We dont know...they wont tell us. They wont tell us because they see no value in telling us. It just adds complication for them, so they keep us in the dark. Then they and their dwindling band of supporters wonder why many of us are sceptical about the whole project.

Now we have the managerial situation: an utter shambles from a PR point of view. The last thing we heard on the subject was a message handed to us via SSN stating basically "dont hold your breath on an announcement". Nothing from Everton. We, three weeks to the day that Koeman was sacked, have been given no further information. We're presently just shy of a relegation place and knocked out of two cups already with European qualification for next season pretty much beyond us, and we dont even know if the man they slotted in for four games is taking us on or whether a new manager is under consideration.

I doubt there's any other club that would treat its fans this way. It's a disgrace of an organisation at the top - an utter midden of a club for communication.
I don't know why you think they must tell us anything.. it's a private business.
 
There's not a great deal the club can do on this issue. Every time Farhad opens his mouth this forum becomes awash with people calling him an "embarrassment" to the club and whatever else. Would you prefer we had West Ham's set up? Owners who love the sound of their own voice and have some little fart of a son on Twitter breaking transfer news because he loves the attention...

We are looking for a manager, that's all there is to it. When one is found we will be informed.
Exactly...
 
A whole of lot of moaning but not many suggestions for how the club could realistically improve their communication.

I think very few clubs in top flight football strike the right balance...

The club's official site should contain all press releases.

I would expect a weekly pre-match presser with the manager or more if there is a mid week match. This should address questions raised by journalists. Any reasonable unasked question not capable of being answered should be answered in a timely fashion or at the next presser as applicable.

There should be regular reports/ articles on charity/ players/ youth teams etc as there is now.

On matters of concern there should be a suitably regular update and agreed upon time line/ plan that shows that progress is made - I wouldn't expect the ins and outs and minutia to be described, but a balancing act of what is allowed into the open whilst not compromising the club's activities or the activities of anyone it is dealing with. i.e. for the football manager now, I'd expect this to be more regular than for the football stadium updates. For the football stadium, a monthly report in the initial stages, and if it ever gets off the ground, I'd expect some acceleration in reports but if there was say a 2 month construction phase, I would expect that would be explained and that a report would be out at the end of that construction phase. None of these would compromise the club, but would keep those interested involved and remove the moans that a lot of us have, that we don't know what is going on. A well run organisation thrives on publicity and communicating out their plans and getting fans/ customers involved.

Also get rid of the rumours section on the official site. Just what the hell are they thinking about with that? We don't know what's going on but here's what the papers say? Just my mind boggles at this. What are they doing?!?
 

No. It isn't.

The club are in the stone age in terms of acceptable communications.

Okay Dave as we have said earlier each to opinion. Now bearing in mind your view, Everton are not the only club to be poor in this department. It does not excuse them though that is for sure. The club hierarchy could do better especially on Stadium, not sure what else you want from them because surely if it is about playing staff should that be kept private? and perhaps the manager chase? As for ownership both parties have come out and categorically explained this or do you still have doubts if so on what basis?
 
Unfortunately it is very hard for any entity to talk about anything if they are having a high-level personnel change, especially when the subject is the change itself.
 
5 Weeks and not a peep from the club in anyway shape or form about the manager search, apparently knocked back left right and centre and we have no clear direction of who is going to take us forward next.

Rumours of Kenwright and Moshiri going head to head over the appointment aren't good.

For the love of god, MR social manager from EFC who reads this forum - get them to do a F'ing release about what the hell we are doing and what direction we are going in, because reports of "growing unrest" are the tip of the iceberg.

5 weeks without a manager, and I thought I was joking when I said that we were going for an Everton First.
 

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