I've had a day from hell. One of my members who has been on long term sick got turned down for ill health retirement yesterday. He will now get sacked - which sounds harsh but it a way of him leaving with some sort of payoff - he can't come back to work. That's agreed by everybody apart from the people who made the decision, who didn't even bother speaking to him. His payout will be nowhere near what he would have got had he been medically retired. He has taken it very badly.He messaged me to say he was in a very dark place and could I ring him. I rang him. He was crying, said he felt worthless, let down by everybody and what was the point of carrying on. He then said that he had enough medication in his house to finish himself off. (He takes a very high dose of morphine as pain relief for his still undiagnosed condition) I talked to him for a bit, said he had a lovely wife and two gorgeous children, why would he do something like that. He said because this decision impacts on them too. I said yes, but him not being there at all would impact on them more. It was the most awful conversation I have ever had. I spoke to HR and our in house counselling service who promised to ring him but I am genuinely traumatised by what happened today. I keep looking back and wondering if I could have done more for him. The ill health retirement decision isn't done in house, it was fully supported by our HR but I feel really bad for him.