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I forgot my password a few years ago and after I created a new one they rejected my log-in because myHere's my issue with the site:
I have a myriad of passwords for various things and I've forgotten which one is for the Everton official site. I use it mainly to watch the highlight packages of the latest games as it's not likely I'll be ordering tickets in the foreseeable future. When I try to use what I think is the right password, I get an "Oops, something went wrong" message. Ditto with the other passwords. So I try to register and start a new account. I put in all the proper information -- name, e-mail address, home address, etc. -- then when I hit the "submit" button, it takes me right back to the start of the registration process. Aggravating doesn't begin to describe it.
The sleeping giant that is EFC is awaking and making great strides in the transfer market, but every time I go to the website Im astounded at just how bad it is.
As a team that is trying to raise its international profile, a quality website is the first port of call for those that want to know more about us. If we are happy to (potentially) spend £50m on players then we should spend £50k on a quality site with a great user experience.
Does anyone know anything about who looks after the site?
Nonsense mate. I am an international fan, have been for 26 years. I use the Official website for tickets only... or the odd check of the fixture calendar. i get back for 5-10 home games per season, 3-5 aways, plus most European away games, if we are qualified. It is common knowledge that the OS is the last to publish breaking news, there are much faster sources available! But I guess, using terms like UX and wireframes, your post was mainly intended to exclude the non-geek population in order to build ego....
We should be innovative and create a user friendly experience within the website, update the ticketing side of things and customer service too while they're at it.Its almost like people have never looked at other clubs websites.
They are all terrible.
I hate the whole side scrolling thingIt actually won some design award a few years back if I recall.
It's not the looks that give me headaches, it's the fact that for the last 3 or 4 years I've had to input my credentials everytime despite ticking the "Remember me" box (not for shop or tickets, just for the everyday stuff).
I forgot my password a few years ago and after I created a new one they rejected my log-in because my
email address was 'already taken'. Yes, by me. Still can't get in.
Everyday stuff? What like Everton milk?It actually won some design award a few years back if I recall.
It's not the looks that give me headaches, it's the fact that for the last 3 or 4 years I've had to input my credentials everytime despite ticking the "Remember me" box (not for shop or tickets, just for the everyday stuff).
Everyday stuff? What like Everton milk?