Morning all. Today I’m entering another round in my fight with KLM for my reasonable expenses reclaim. Yesterday they sent a “ good news I’ve authorised your claim “ email. But it wasn’t for the full amount, about 3/5ths of it , so £200 missing with no explanation. I’ve given them a day to let part of the claim progress, I don’t want to lose that!, and have now followed up with a “Thank you very much for the progress, but you still owe me £200, and here’s a repeat of the reasons why . “
I also posted on their Facebook page the other night, I got a reply from somebody in a similar position, but my post was taken down an hour later. So I reposted with an “ Oh , my original post seems to have been accidentally taken down , here it is again , I’m only politely asking for information” KLM responded this time with a link which didn’t go anywhere, so I thanked them and said I’d go back to pursuing the original claim. Which I’ve done today.
Mrs b thinks I’m enjoying this , but I’m not . My old age grumpiness is of a sufficient level to keep pursuing this but if it becomes too stressful I’ll likely let it go , but not just yet. Sorry for the long KLM posts, please ignore if not interested, but they may just help someone if they find themselves in a similar position in future