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New Everton Stadium

Now i know why the seats we have been coveting forever were not available, front row south upper, but did seem strange that so many 23 year tenure would choose there and so early.....Wanted south east corner but all front ones gone at 10am as had all the south upper front row.Managed to get our 2 seats above an exit jn south west corner,not ideal but at least we can sit down with nobody standing in front of us....
 
Now i know why the seats we have been coveting forever were not available, front row south upper, but did seem strange that so many 23 year tenure would choose there and so early.....Wanted south east corner but all front ones gone at 10am as had all the south upper front row.Managed to get our 2 seats above an exit jn south west corner,not ideal but at least we can sit down with nobody standing in front of us....

Front 3 rows in block 209 and 210 had gone before 10:01 and there were no front rows seats available on any other south stand upper location from what I could see. Lot of tickets that.
 
The issue was seemingly that they had me, and others, registered as part of a staff purchase process, which limited me to purchasing staff+1, where I was in for two tickets, which would have effectively meant staff+2. At least that's how I understand it. I had selected my seats, and it was only when saying adult and OAP etc that it's stopped me progressing, on several occcasions. It is then that I got this after a number of attempts to progress, and several changes of seat selection.

View attachment 290507

It may be that people who arrived after 10:01 weren't in that pool, but those before it were, who knows. It's still a massive error, but I have to say, I don't blame this on the club at all, nor do I have an issue with staff purchases. Ticketmaster should be doing better.

I can understand your frustration then. You get one chance at it and they messed up something in the background.
 
Front 3 rows in block 209 and 210 had gone before 10:01 and there were no front rows seats available on any other south stand upper location from what I could see. Lot of tickets that.
Exactly fella,my sister is 72 and walks with a stick,had a season ticket 30 odd years,loves going the game but has hated having to stand up in the lower Glwdys.Chose front row seats for this and ease of access,never thought we would struggle for one so early in the process,,,
 


They should be 'held' and made unavailable the second someone adds them to their basket, and released if they don't complete checkout in 10 minutes or whatever. The array of seats anyone is looking at should be updated in real time as people add seats, it shouldn't require a refresh with current technology.
Naively, this is what I thought would happen but I should have known better. While selecting your seats they were being taken by others in front of your eyes before you could complete the purchase and you had to start all over again!

As you say, the seats should have been held for 10 minutes, which would have prevented the anguish.
 

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