New In-House Ticket Re-Sale Platform (no more StubHub!)

[GrandOldTeam]

And in the meantime somebody who usually can't afford to go will miss out on a half price ticket and the seller will miss out aswell. But apparently its great.

Yeah it's a shocker. All because the negative headlines around 2 or 3 games a season when you'd get a very small minority of clowns listing tickets for well over the odds.

Can understand why the club reacted to the whining - but the whining was from fans who never used StubHub.

No system is perfect but all considered give me StubHub over this new one anytime. It was better for fans. Tickets cheaper to all but 3 games, and more accessible.

The club have oversubscribed season tickets - we don't have a walk-up/accessible tickets anymore. This new system makes it worse. Students etc who want to go the odd game. It's short term thinking - there's a reason the top clubs cap season tickets. We have more season ticket holders than the lot across the park...

 

[Rudolf Hucker]

I think I’ll go to Costco & buy a 100 pack of bog rolls.

But I’ll never use them all, so I’ll ask if they’ll lend me a Trestle Table so I can flog the surplus on the car park.

 

[dockroad]

Only allowed to list it when it's sold out so it will be late before you're allowed - if at all.

I hadn't realised that but it's on the club website and I missed it.
<< You will be able to list your ticket for sale for any game in the season, as far in advance as you like. However, the tickets will only become available on the resale platform for that game once general admission tickets for the fixture are sold out or have limited availability. >>

 

[Rudolf Hucker]

Yeah it's a shocker. All because the negative headlines around 2 or 3 games a season when you'd get a very small minority of clowns listing tickets for well over the odds.

Can understand why the club reacted to the whining - but the whining was from fans who never used StubHub.

No system is perfect but all considered give me StubHub over this new one anytime. It was better for fans. Tickets cheaper to all but 3 games, and more accessible.

The club have oversubscribed season tickets - we don't have a walk-up/accessible tickets anymore. This new system makes it worse. Students etc who want to go the odd game. It's short term thinking - there's a reason the top clubs cap season tickets. We have more season ticket holders than the lot across the park...

Genuinely not looking for an argument here. That’s an interesting point you make about oversubscription of season tickets. Do we really have more ST holders than that lot? That’s incredible if true.

But seems to me that this isn’t a problem for ST holders who go to all the games.
It’s only a problem to ST holders who don’t go to games and casual attendees who can’t get in, because ST holders have blocked out all the seats?

The old saying Can’t have your Cake & eat it applies here, doesn’t it?

 

[GrandOldTeam]

I hadn't realised that but it's on the club website and I missed it.
<< You will be able to list your ticket for sale for any game in the season, as far in advance as you like. However, the tickets will only become available on the resale platform for that game once general admission tickets for the fixture are sold out or have limited availability. >>

Sold out, or have limited availability. Not very clear is it.

Everton v Chelsea, March 2019.

You could get a pair of tickets for £15.80 each from StubHub.

Or, £42 each from Everton;

It was pretty much every game too;



... The seller could list well in advance. The seller got actual money.
... The buyer could buy well in advance. The buyer would typically pay less money than face value.

Again - no ticket resale platform is ideal. I've worked in ticketing for a very long time. For fans, I'm absolutely convinced StubHub was better than the new model.

Any shouts around "the club are a business not a charity" - they got a commercial return and didn't have costs on managing ticket resales. The club will lose money, it's just a PR decision because of ill-informed (IMO) criticism over StubHub.

 

[GrandOldTeam]

Genuinely not looking for an argument here. That’s an interesting point you make about oversubscription of season tickets. Do we really have more ST holders than that lot? That’s incredible if true.

Yeah, I'm of the view the club have oversubscribed season tickets. Been saying it for years. Since at least 2016, 9/10 seats for every game at Goodison is a season ticket.

Tickets are becoming increasingly inaccessible - and the new re-sale platform is another step the wrong way. It stamps out below face value, and easily transferable tickets.

Games for a fiver/tenner are no more. That's a real shame, IMO.

But seems to me that this isn’t a problem for ST holders who go to all the games.

With the uncertainty and constant rescheduling of games - I suspect most ST holders can't make every game. I can't.

It’s only a problem to ST holders who don’t go to games and casual attendees who can’t get in, because ST holders have blocked out all the seats?

Everton blocked out all the seats, not season ticket holders.

The old saying Can’t have your Cake & eat it applies here, doesn’t it?

To be honest, based on your comments - I don't think you fully grasp ticketing at Everton mate. You seem to think all season ticket holders have a season ticket just to list on StubHub and make a profit over the course of the season which is hilarious. Most games hundreds would remain on it, unsold. You'd be well out of pocket if you tried that. I can give about 50 examples from Twitter over the years when I've tweeted tickets being available for well below face value.

Promising to take a kid and his mate to one game (Spurs was it?) and having to pay over the odds for 3+ tickets on StubHub once has given you a view. That's fair enough - the thing is, that transaction you had was rare. 3+ tickets next to each other would tend to cost more, but for most fans - buying and selling, the new model will hinder more than it helps. Evertonians will pay more to go the game on average with the new model, than StubHub. Both buyer/seller will have less flexibility too. Fans are now twiddling their thumbs wanting to know if they can buy tickets to a game at the weekend - they'd have been available for a while on Stubhub.

 

[Voodoo Billy]

Have to say StubHub worked great for me on the rare occasions I used it. Not being able to sell at below face value will be a bloody nuisance (I think I sold our 4 tickets for a total of about £50 for a midweek Arsenal game, just nice to get something back if you can't make it).

 

[Rudolf Hucker]

I never suggested that ALL ST holders have them just to sell on StubHub, but clearly there are some.

We are ST holders. Never sold a ticket. When I’m working away my ticket is used by family or friends. I know that I won’t be able to make every game when I renew.

Nobody forces anyone to buy a ST. If people know they can’/won’t go to games, they don’t have to buy one.

 

[mickefc]

Again - no ticket resale platform is ideal.

Stubhub with a face value cap would have been ideal.

 

[Rudolf Hucker]

Stubhub with a face value cap would have been ideal.

If by face value you mean 1/19 of the season ticket cost, I agree it would have been nearly perfect. ST holders don’t pay £42 a game, so they shouldn’t be selling for that.

It still wouldn’t solve the other issue of these “über fans” who hog season tickets to cherry pick big games & collect away credits, while fans who actually go to Bournemouth on a Wednesday night can never get their own credi.

 

[GrandOldTeam]

Stubhub with a face value cap would have been ideal.

StubHub are a business who pay a commercial fee to club. They have to cover their costs - their whole infrastructure/marketing costs to sell tickets and earn a profit. You are never going to be able to dictate. They did have a max cap but it was too high and it made the bad PR headlines.

Then on the flip side, Everton aren't going to have an official system that allows listing below face value.

It's why I keep saying there's no perfect ticket resale platform.

Everton were always going to change to a model like Man City or Liverpool because of the PR around StubHub but it's definitely going to be worse off for most fans.

 

[GrandOldTeam]

Have to say StubHub worked great for me on the rare occasions I used it. Not being able to sell at below face value will be a bloody nuisance (I think I sold our 4 tickets for a total of about £50 for a midweek Arsenal game, just nice to get something back if you can't make it).

Fans who aren't local/able to pass their ticket to someone nearby are going to struggle to get their ticket to another fan. I suspect we'll see more empty seats - it you can't give a ticket to someone offline (becoming increasingly difficult especially with a move to digital tickets/ID/Covid entry) and you can't shift them online for below face value...

It'll be interesting to see.

 

[mickefc]

Stu

If by face value you mean 1/19 of the season ticket cost, I agree it would have been nearly perfect. ST holders don’t pay £42 a game, so they shouldn’t be selling for that.

It still wouldn’t solve the other issue of these “über fans” who hog season tickets to cherry pick big games & collect away credits, while fans who actually go to Bournemouth on a Wednesday night can never get their own credi.

Mate go and get a brass or something and release some of that tension

 

[mickefc]

StubHub are a business who pay a commercial fee to club. They have to cover their costs - their whole infrastructure/marketing costs to sell tickets and earn a profit. You are never going to be able to dictate. They did have a max cap but it was too high and it made the bad PR headlines.

Of course they are. So if the seller puts his ticket on for a fiver or face value stubhub put their fee on top. The seller still wouldn't be profiteering and 17/19 times the buyer would be paying less than face value.

 

[PhilM]

@GrandOldTeam it's just over 80% of all tickets in the ground are ST holders and if you took away the hospitality (e.g. looked at GA) it'd be higher.

In terms of atmosphere, I agree as I feel that it can have a negative impact on the atmosphere because for me it can become stale and/or repetitive.

Where I sit, there's a good mixture of people who get behind the team and others who are more inclined to sit, chat and often grumble rather than sing or cheer.

A healthier balance of ST holders and general admission might help rectify that by freshening it up, but for the club I suspect it means a lesser chance of a sell out.

I know we've spoke about StubHub in the past and admittedly I was unaware of its benefits - I had a preconceived view that it was a poor and misused system

But as you point out, this will mean that the club will sell their tickets first (at full price) before allowing resale and again there'll be no cheap tickets or cash to fans.

This is again partly another reason why I chose for us to have the card because like usual I can simply give it to someone if we can't go.