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Response from the club

Question for fellow Toffees but as it's been established I was set to attend the derby flying from the states , Pittsburgh Pa for the first time in my life, the game was rightly called off due to safety concerns me and my friend spent 300 dollars for tickets each which he loaned me the money and i eventually paid him back but the tickets are non reimbursed since resale have to pick them up in person which which he might be able to do when the game is rescheduled but my financial means are a little more lacking. I sent an email to the club explaining my situation and they did not respond. If there any other channels of communication? I'm not even expecting anything at this point even a response where a basic statement of sorry about the situation but unfortunately we can't do anything regarding a gestue, the complete lack of response is vexing
Have you tried talking in an Australian accent mate
 
Right, I’ve spoken to my mate Clive who works in the customer services department, he’s gonna sort you out.

Email address is - customerservices@evertondirect.evertonfc.com - put ‘FAO Clive’ as the subject.

Make sure to attach a high resolution photograph of your genitalia to the email. Apparently it won’t work without this for some reason.

Explain your predicament and he should be able to help.
 

Right, I’ve spoken to my mate Clive who works in the customer services department, he’s gonna sort you out.

Email address is - customerservices@evertondirect.evertonfc.com - put ‘FAO Clive’ as the subject.

Make sure to attach a high resolution photograph of your genitalia to the email. Apparently it won’t work without this for some reason.

Explain your predicament and he should be able to help.
@Woolverhampton_Blue is messing.ok he’s not.com
 
Since Saturday I sent a message through the general enquiries page and no response, have not reached out through social media , good suggestions thank you, yeah I feel it's very unlikely anything will come about from it. The one thing I don't understand about the Australian lad is who did his family contact or did his family already have connections ?
Not entirely sure, but did the lad have a season ticket from uncle/family member over here. - Nonetheless hope you get some resolution 👍.
 

Right, I’ve spoken to my mate Clive who works in the customer services department, he’s gonna sort you out.

Email address is - customerservices@evertondirect.evertonfc.com - put ‘FAO Clive’ as the subject.

Make sure to attach a high resolution photograph of your genitalia to the email. Apparently it won’t work without this for some reason.

Explain your predicament and he should be able to help.
That will definitely provoke a response maybe not the one im aiming for. I was trying to get a positive response from the club not a restraining order 😂
 

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