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Injury compensation claims

coollino said:
Does anyone have any advice on how to claim on 'small' injuries when injured to lack of health and safety?

Basically, this morning I was on the train - I went to go to the toilet and there was a metal panel hanging down from the ceiling of the train. It was very thin so pretty hard to see, and there was no sign mentioning it etc. and it was purposely opened due to maintenance. I whacked my head on it, cut it.. blood everywhere and ive had two stitches and a tetunos jab. I pretty much feel ok but the docs said no screen time for 2 days, so I won't be working. They filed in an incident form etc but didn't really say that would happen next. I got a pic of the injury and I guess there might be a loss of earnings thing plus health and safety.

Is the best way to go through the train company first, say no to the first offer, wait for the second and go to ombudsman if not happy?
Click to expand...

I can put you in touch with a lad I trust 100%, who`s a personal injury solicitor for coming up to thirty years now.

He`s a top lad, a season ticket holder and his practice is small, so you`ll get personal service, rather than conveyor belt service, that you`d get off the big boys.

Stuff like this is his bread and butter, he`s no win no fee too.

DM me if you want his details.

It`ll be recorded in an incident book and that`ll be enough to prove it.
 
coollino said:
Does anyone have any advice on how to claim on 'small' injuries when injured to lack of health and safety?

Basically, this morning I was on the train - I went to go to the toilet and there was a metal panel hanging down from the ceiling of the train. It was very thin so pretty hard to see, and there was no sign mentioning it etc. and it was purposely opened due to maintenance. I whacked my head on it, cut it.. blood everywhere and ive had two stitches and a tetunos jab. I pretty much feel ok but the docs said no screen time for 2 days, so I won't be working. They filed in an incident form etc but didn't really say that would happen next. I got a pic of the injury and I guess there might be a loss of earnings thing plus health and safety.

Is the best way to go through the train company first, say no to the first offer, wait for the second and go to ombudsman if not happy?
Click to expand...

Hello, before I left the UK I worked for a railway company so I have a fairly decent idea of the process the "accident book" takes.

Essentially, it's an internal document for attributing blame in the event of compensation (in your case) or usually for delay penalties etc. I would expect somebody from the company's customer service to contact you, possibly with an offer of something like travel tickets, which you should obviously decline.

As above, if it's been recorded by train crew it won't be an issue of proof.
 
COYBL25 said:
I can put you in touch with a lad I trust 100%, who`s a personal injury solicitor for coming up to thirty years now.

He`s a top lad, a season ticket holder and his practice is small, so you`ll get personal service, rather than conveyor belt service, that you`d get off the big boys.

Stuff like this is his bread and butter, he`s no win no fee too.

DM me if you want his details.

It`ll be recorded in an incident book and that`ll be enough to prove it.
Click to expand...

Cheers mate, I was with you until I saw 'season ticket holder'

But I'll see how it goes myself first and will be in touch if I think I need some help. I think I'll know a lot more once I have heard back from them, as to if I need legal help
 
Last edited:
Bohemian Toffee said:
Hello, before I left the UK I worked for a railway company so I have a fairly decent idea of the process the "accident book" takes.

Essentially, it's an internal document for attributing blame in the event of compensation (in your case) or usually for delay penalties etc. I would expect somebody from the company's customer service to contact you, possibly with an offer of something like travel tickets, which you should obviously decline.

As above, if it's been recorded by train crew it won't be an issue of proof.
Click to expand...

Ok, great that all seems what I'd expect. But correct, no way will I accept train vouchers
 

coollino said:
Does anyone have any advice on how to claim on 'small' injuries when injured to lack of health and safety?

Basically, this morning I was on the train - I went to go to the toilet and there was a metal panel hanging down from the ceiling of the train. It was very thin so pretty hard to see, and there was no sign mentioning it etc. and it was purposely opened due to maintenance. I whacked my head on it, cut it.. blood everywhere and ive had two stitches and a tetunos jab. I pretty much feel ok but the docs said no screen time for 2 days, so I won't be working. They filed in an incident form etc but didn't really say that would happen next. I got a pic of the injury and I guess there might be a loss of earnings thing plus health and safety.

Is the best way to go through the train company first, say no to the first offer, wait for the second and go to ombudsman if not happy?
Click to expand...
You should have followed their advice…hope you get it sorted.

 

Wuss….. I’d charge you for the damage your fat head caused to the metal plate…. You can’t be expecting busy workmen to replace everything they’ve just undone every time they want to go for a tea break incase some clumsy oaf like you comes along thinking they’re Duncan Ferguson ffs
 
I worked in the industry (now retired) - albeit on the defence side - and believe you me even for the most clear cut liability cases where the offending party has held their hands up from word go the only winners, ultimately, are the solicitors acting for the injured party. Their fees as an average were probably 2-3 times greater than the compensation received. No wonder it's such a money maker for the legal profession. Have dealt with a number of bona fide claims non gratis on behalf of family/friends and secured appropriate pay outs which even legal specialists would have struggled to better because the 'offending' parties
would rather cough up than permit solicitors to become involved/entrenched in litigation esp. if they have little by way of a defence.

Would, however, still seek legal advice on more serious or traumatic injuries where they have greater expertise and access to other expert advice.
 
coollino said:
Does anyone have any advice on how to claim on 'small' injuries when injured to lack of health and safety?

Basically, this morning I was on the train - I went to go to the toilet and there was a metal panel hanging down from the ceiling of the train. It was very thin so pretty hard to see, and there was no sign mentioning it etc. and it was purposely opened due to maintenance. I whacked my head on it, cut it.. blood everywhere and ive had two stitches and a tetunos jab. I pretty much feel ok but the docs said no screen time for 2 days, so I won't be working. They filed in an incident form etc but didn't really say that would happen next. I got a pic of the injury and I guess there might be a loss of earnings thing plus health and safety.

Is the best way to go through the train company first, say no to the first offer, wait for the second and go to ombudsman if not happy?
Click to expand...
Hi C ,

Sorry to hear about this .

I am a former Personal Injury specialist and will PM you with some thoughts.
 
Jokerdan said:
I worked in the industry (now retired) - albeit on the defence side - and believe you me even for the most clear cut liability cases where the offending party has held their hands up from word go the only winners, ultimately, are the solicitors acting for the injured party. Their fees as an average were probably 2-3 times greater than the compensation received. No wonder it's such a money maker for the legal profession. Have dealt with a number of bona fide claims non gratis on behalf of family/friends and secured appropriate pay outs which even legal specialists would have struggled to better because the 'offending' parties
would rather cough up than permit solicitors to become involved/entrenched in litigation esp. if they have little by way of a defence.

Would, however, still seek legal advice on more serious or traumatic injuries where they have greater expertise and access to other expert advice.
Click to expand...
As a retired member of the Law Society Personal Injury Panel of Solicitors I would entirely endorse the final sentence of you post and completely disregard the opening paragraph.
 

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