Does anyone have any advice on how to claim on 'small' injuries when injured to lack of health and safety?
Basically, this morning I was on the train - I went to go to the toilet and there was a metal panel hanging down from the ceiling of the train. It was very thin so pretty hard to see, and there was no sign mentioning it etc. and it was purposely opened due to maintenance. I whacked my head on it, cut it.. blood everywhere and ive had two stitches and a tetunos jab. I pretty much feel ok but the docs said no screen time for 2 days, so I won't be working. They filed in an incident form etc but didn't really say that would happen next. I got a pic of the injury and I guess there might be a loss of earnings thing plus health and safety.
Is the best way to go through the train company first, say no to the first offer, wait for the second and go to ombudsman if not happy?
