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The food and drink service inside Goodison

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I know most of the complaints are regarding beer but the one example that epitomises how useless they are came last season, when I tried to buy a cup of tea and was informed that they had 'run out of hot water'.

How do you run out of hot water? I mean, you have a tap with water coming out of it. Even if that water is cold, there's such a thing as a kettle, if all else fails? Further more they have boiling water taps - instant hot water!

Only Everton could run out of hot water though.
 
Stanley Parker said:
They will get income from stands in the Fan Zone too.

If they want to increase their revenue stream, then they should buy the Blue Dragon.
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That's a cracking shout that. If they were clever they'd have bought up the catering businesses they could around the ground in previous years. Obviously with a move on the cards less so now.
 
I refuse to buy food/drink at Goodison because the queues are often ridiculously long, the service is shocking, the quality dreadful and the prices disgusting.

This was confirmed to me (not that I needed it) at the Bellew fight, when I spent more than an hour queuing up for beer for myself and my wife. Two bars ran out of ale before I finally got served. I missed virtually everything on the undercard as a consequence.

When I take my youngest the game (she shares her brother's ST when he can't go), we take our own refreshments, water/juice, sarnies, crisps, chocolate etc), which is cheaper, probably healthier and doesn't involve stress inducing queues and missing half the game as a consequence.

Hopefully, the club's ineptness in this department will be fully addressed when we eventually move to a new ground.
 

efcfanwirral said:
Festivals are a great example of this working - you'd expect major queues at the bars next to the main stages just before headliner times when everyone's there and honestly I don't remember queuing any longer than a couple of months at any festival in years.

Obviously they have good sized bars, not little huts like the bullens road.

It works well at city, they just have loads of food places so wherever you come out only a couple of blocks are using it. Compare that to the bullens where the lower and paddock are all using a couple of small bars it shows how far we need to go.

Does anyone know when the catering contract runs out? Surely now we don't need the guaranteed income to stop us going out of business we can bring it in house
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Seems a tad long to me that does mate
 
I can't believe how slow the rest of the country has been to take up contactless. Pretty much anywhere you spend money in London you can use contactless. It's so much quicker and easier.
 
dead_soft said:
Always been happy enough with the silver service in the Top Balcony. I've had a couple of times when the servants have looked me in the eye, which I've had to report but generally fine.
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Shambles yesterday, gas pipe popped off the Chang pump n instead of just saying it's off n just selling everything else all the staff stood there 10 minutes looking at eachother with empty cups
 
ste d' indica said:
Problem at virtually every ground I've been to tbh, including Wembley.
I've worked a lot of bars over the years, it baffles me that they don't line up stacks of 3/4 filled pints before the main rush then top them up, just have some staff dedicated to doing that, some dedicated to finishing and serving. You know roughly how many you'll be knockin out and over what time. Basic bar management.
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Don't you dare come around here with your common sense filth and sensible nonsense, it doesn't belong, do you hear me?

Be off sanityboy, be off with you!!
 

PhilM said:
It's only when you go to stadiums like the Emirates do you appreciate how awful both our service is and the quality (inc. selection) is atrocious.

Clearly the limitations on space in areas of the ground is a massive issue for the quality of service they can provide, but it is a massive negative.

Took ten minutes to get my cheese and onion (with potato) pie and pint of change; both were rank so had a few swigs and forkfuls and then binned.
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Last time I went to the Emirates, their food & beverage outlets were not much better than Goodison. Disorganised, expensive and staffed by woefully undertrained or under prepared staff.
 

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