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Supporter Liaison Officer
Everton Football Club 15 reviews - Liverpool
Permanent
Everton Football Club are looking to recruit a passionate, ambitious and proactive Supporter Liaison Officer to join our Fan Services team based at Goodison Park.
This is a fan facing role which celebrates the very best of Everton Football Clubs team’s traditions and values in managing the front line relationship between the Club and key supporter groups.
The successful candidate will assist in the delivery of fan engagement activity, work closely with other Premier League SLO’s looking for best practice as well as acting as the main point of contact for visit football, combining mystery assessor visits with debrief sessions and written reports that suggest pathways for supporter experience development. The successful candidate will also act as our away fan ambassador ensuring a memorable matchday for our travelling fans, this will involve providing key travel information, assisting with any issues or concerns raised by fans as well as collating feedback to help shape our away fans initiative.
You should have an excellent ability to build relationships, be able to manage projects and deal with multiple prioritise in a well thought out manner and have strong communication skills, dedication to providing outstanding customer services is essential.
Experience within a customer facing role and of Everton Football Clubs fan base would be advantageous.
Please visit our website to view the full job description for further details. To Apply
Please have your CV ready, and click 'Apply' below
Closing date for applications is 5pm on Monday 29th February 2016.
Everton Football Club 15 reviews - Liverpool
Permanent
Everton Football Club are looking to recruit a passionate, ambitious and proactive Supporter Liaison Officer to join our Fan Services team based at Goodison Park.
This is a fan facing role which celebrates the very best of Everton Football Clubs team’s traditions and values in managing the front line relationship between the Club and key supporter groups.
The successful candidate will assist in the delivery of fan engagement activity, work closely with other Premier League SLO’s looking for best practice as well as acting as the main point of contact for visit football, combining mystery assessor visits with debrief sessions and written reports that suggest pathways for supporter experience development. The successful candidate will also act as our away fan ambassador ensuring a memorable matchday for our travelling fans, this will involve providing key travel information, assisting with any issues or concerns raised by fans as well as collating feedback to help shape our away fans initiative.
You should have an excellent ability to build relationships, be able to manage projects and deal with multiple prioritise in a well thought out manner and have strong communication skills, dedication to providing outstanding customer services is essential.
Experience within a customer facing role and of Everton Football Clubs fan base would be advantageous.
Please visit our website to view the full job description for further details. To Apply
Please have your CV ready, and click 'Apply' below
Closing date for applications is 5pm on Monday 29th February 2016.